Frequently Asked Questions
Everything you need to know about our home care services, answered clearly and honestly.
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Simply contact us for a free, no-obligation care assessment. One of our experienced care managers will visit you at home to discuss your needs and recommend the most suitable care plan.
Yes, absolutely. All our caregivers undergo enhanced DBS (Disclosure and Barring Service) checks before they begin working with us. They also receive comprehensive training in safeguarding, manual handling, medication management and first aid.
Yes. Fulfilling Healthcare Ltd is fully registered and regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our registration number is CRT1-123456789.
We do our best to match clients with caregivers based on personality, interests and care needs. While we cannot always guarantee a specific caregiver, we aim for continuity so you see the same familiar faces.
Care costs vary depending on the type and frequency of support required. We offer a free assessment to understand your needs, after which we will provide a clear, transparent quote. We can also advise on funding options including direct payments and NHS Continuing Healthcare.
We have a 24/7 emergency line staffed by experienced care professionals. All our caregivers are also trained in first aid and emergency procedures. You can reach us any time on our emergency number: 0800 123 4567.
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